The devastation in Haiti has put the power of online social networks on full display as consumers are being asked to Twitter information and text donations in support of earthquake relief efforts. Ohio Attorney General Richard Cordray is encouraging consumers to ask questions and make sure they understand how they will be billed for donations made via cell phone before they give.
Typically, users are asked to donate a set dollar amount by texting a certain word to a five- or six-digit code on their cell phones. Completing the transaction may require as many as four separate texts. The amount of the donation and any additional texting fees that apply will be added to the user’s cell phone bill.
“Some wireless carriers have indicated that text messaging rates will be waived for donations made for certain earthquake relief efforts,” said Attorney General Cordray. “Others are even willing to match some donations. But consumers can’t know if this applies to them personally unless they ask questions before giving. Contact your cell phone provider for information about texting rates and contact the charity to find out how the money will be used.”
Cordray offers the following tips to avoid text message scams:
- Do not send a text message donation until you verify it’s going to a legitimate organization and understand exactly how much it will cost you.
- Do not submit your cell phone number on Web sites that you do not trust.
- Call your cell phone service provider and request that text messages sent via the Internet be blocked on your phone.
- Be vigilant about checking your cell phone bill for strange or unfamiliar charges.
The Ohio Attorney General’s Office can take action against fraudulent charitable fundraising schemes. Call the Attorney General’s Office at (800) 282-0515 to report fraudulent or questionable fundraising efforts.
For more information about good giving habits, visit www.OhioAttorneyGeneral.gov/GoodGiving.